Shipping and deliveries
Shipping your package
At Schmidthaus, we are proud to deliver Berthe's works worldwide, so that every art lover can enjoy these unique creations, wherever they are.
Delivery times
Delivery times may vary depending on your location. We aim to process and ship every order as quickly as possible, usually within 2-5 business days. Once your order has been shipped, estimated delivery times are as follows:
- France and Europe: 3-7 business days
- North America: 7-14 business days
- Asia and Oceania: 10-21 business days
- Other regions: 10-30 business days
Please note that these times are estimates and may vary due to local conditions, holiday seasons, or other factors beyond our control.
Order tracking
As soon as your order is shipped, you will receive a confirmation email containing a tracking number. You will then be able to follow the progress of your package in real time.
Shipping costs
Shipping costs are calculated based on your location and the weight of your order. They will be clearly indicated when finalizing your order, before payment.
Return policy
Due to the unique and personalized nature of Berthe's works, we cannot accept any returns or exchanges. We encourage you to take the time to carefully choose the creations that inspire you the most before finalizing your purchase.
International Shipping
We ship worldwide, allowing you to receive Berthe's artwork wherever you are. If you have any specific questions regarding delivery to your country, please feel free to contact us at contact@schmidthaus-ecohome.com for more details.